Gabba Fans at Stadium

FAQ

What is The Gabba’s seating capacity?


The official seating capacity of The Gabba is 42,000.  In concert mode the venue can host up to 60,000 patrons.
 


How do I become a Gabba Member?


If you’re looking for the best seat in the house, exclusive access to premium food and beverages and so much more, please visit our Gabba Members website or call 1300 THEGABBA (1300 843 422) and select 1 for Membership.

 

Can I hire out a function space at The Gabba on non-event days?


Make your event one to remember and host it in one of our exclusive function rooms! The Gabba can be hired out for conferences, functions and events on non-game days. If you would like to find out more, please visit our Venue Functions page.

 

Can I hire out The Gabba for a particular event or activity?


The Gabba is capable of staging a wide range of small and large scale events, as well as activities such as film shoots, corporate days, product launches and more. To enquire about hiring the stadium, please visit our Stadium Hire page or Contact Us directly.

 

How do I book or enquire about event day corporate packages?


All event day corporate packages are managed by the sporting club of the event you are attending. For corporate packages for home games at The Gabba, please contact either The Brisbane LionsThe Brisbane HeatQueensland Cricket or Cricket Australia. For special events such as concerts, please contact the concert promoter directly.

 

Can I see inside The Gabba on a non-event day?


The Gabba has a team of dedicated volunteers who conduct Venue Tours, by request, on Thursdays at 11am (subject to availability). Bookings are essential. To confirm your place on a tour or for private group booking enquiries, please call 1300 THEGABBA (1300 843 422) or email tours@thegabba.com.au.
 

Can I sit in and watch my team’s training sessions?


Open training sessions are at the discretion of the team. For all enquiries regarding opening and closed training sessions, please contact your team directly.

 

How do I find out about curtain raiser information and upcoming events at The Gabba?


Find out what’s happening at The Gabba, including match day timings, on our What’s On page.

 

Where can I view my gate entry location?


Before you go, check out The Gabba Stadium Map to find your gate location, as well as transport information and drop off and pick up zones. 

 

Can I smoke inside The Gabba?


The Gabba is a smoke-free venue. Patrons must exit the stadium if they wish to smoke. This includes e-cigarettes. Please ensure you keep your event ticket to be scanned upon exit and re-entry to the venue.

 

Can I purchase merchandise at The Gabba?


Selected merchandise will be available for purchase at The Gabba on event day.

 

What happens when bad weather is forecast for an event?


The Gabba is an outdoor, open-air facility. An event may be delayed if adverse weather is experienced, however, this decision is determined by the club or event promoter.  Patrons should check The Gabba’s Facebook for updated details, and prepare for wet weather by bringing jackets or ponchos. Umbrellas are not permitted to be used inside the venue as they block the view of other patrons.

 

Can I exit and re-enter The Gabba during an event?


If you wish you exit and re-enter The Gabba at any time during an event, please retain your ticket for scanning upon exit and re-entry.

 

Will there be road closures around The Gabba during events?


Road closures will be in place around The Gabba during and after major events. Please follow directions given by Queensland Police, traffic controllers and traffic signs during these times. For more information, please Contact Us directly.

 

Will there be Kick to Kick field access after all Brisbane Lions matches at The Gabba?


Post-match Kick to Kick is subject to venue management decision on the event day.

 

What should I do if I experience anti-social behaviour at an event?


If patrons require assistance or experience anti-social behaviour they can SMS The Gabba Assist Line on 0427 594 931. 

Patrons may be subject to wanding and bag checks prior to entering the venue. Please refer to our Conditions of Entry for a full list of permitted and prohibited items. 



What food and drink can I bring into The Gabba?

Patrons are not permitted to bring in food or beverages from commercial outlets. However, homemade food, sealed bottled water and sealed non-alcoholic beverages in plastic bottles are permitted. Food and beverages can also be purchased inside the venue.


Can I bring in a backpack?

Bags are permitted inside The Gabba provided they are smaller than 40cm x 40cm x 40cm. Larger bags will need to be cloaked at any of the free cloaking facilities located at Gate 2, Gate 4, Gate 5 (Gabba Members only), Gate 7 and Gate 9 Match Day Offices. All bags will be searched upon entry. Avoid delays by leaving large bags at home.


Can I bring in an esky?

Soft eskies are permitted so long as they fit under your seat and are within the permitted bag size limits (40cm x 40cm x 40cm). Hard eskies are not permitted into The Gabba.


Can I bring in my camera?

Cameras with a lens length no greater than 200mm are permitted into The Gabba. The use of photographic, video or audio equipment for commercial purposes is not permitted. Video and/or audio recorders, commercial digital equipment, camera tripods and/or monopods may be refused entry.


Can I bring in spray on sunscreen?

Aerosol cans, including any aerosol spray on sunscreens, are not permitted inside the venue. However, sunscreen in non-aerosol pump containers and tubes are permitted.


Can I bring in a poster, flag or banner to support my team?

Flags or banners are permitted provided they do not contain offensive wording or political messages and are no larger than A3 size. The flag pole must be no greater than 1.5m in length and 2cm in diameter.


Are umbrellas allowed in the stadium?

Umbrellas are permitted but cannot be raised inside the venue as they block the view of other patrons. We recommend that you bring a jacket or poncho if rain is forecast.


Can I bring my child’s stroller into The Gabba?

Strollers are not allowed to be used within the seating bowl. Strollers must be checked into the free cloaking facilities located at Gate 2, Gate 4, Gate 5 (Gabba Members only), Gate 7 and Gate 9 Match Day Offices, or stored under your seat if possible.


Can I bring hot drinks into The Gabba?

Thermoses containing tea and coffee are allowed. These may be checked by security due to liquor licencing requirements.


I have a medical condition that requires me to bring in something on the prohibited list. What should I do?

If you would like to bring in a prohibited item due to medical reasons, please contact us prior to attending the event on 1300 THEGABBA (1300 843 422) or info@thegabba.com.au

Please view our Getting Here page for information about parking and transport at The Gabba.



How do I get to The Gabba?

Public Transport is the best way to get to The Gabba. Your event ticket includes FREE public transport to and from The Gabba on all regular Queensland Rail train services and Transport for Brisbane bus services. You must have your event ticket to ride. Visit Translink to plan your journey.


Can I park at The Gabba?

The Gabba is a public transport destination. There are no public car parks available on event days and fifteen minute parking limits apply across most of The Gabba Traffic Area from 7:00am till 10:00pm on event days. Find out more about parking restrictions around The Gabba on the Brisbane City Council website.


Is there accessibility parking at The Gabba?

There is no accessibility parking at The Gabba. The accessibility drop off point is located on Duke Street opposite Gate 5 of The Gabba. View The Gabba Stadium Map to see this location.


What is the closest bus station to The Gabba?

Woolloongabba bus station is located directly adjacent to Gate 2 at The Gabba. There are also a number of other bus stops in The Gabba area. Visit Translink to plan your journey.


Is there a taxi rank at The Gabba?

The taxi rank is located on Ipswich Road. View The Gabba Stadium Map for more information.


Is there a ride share zone at The Gabba?

The ride share drop off zone is located on Potts Street, East of the stadium. View The Gabba Stadium Map for more information.


Do I get free public transport with my event ticket?

Your event ticket includes FREE public transport to and from The Gabba on all regular Queensland Rail train services and Transport for Brisbane bus services. You must have your event ticket to ride. Visit Translink to plan your journey.


Can I get free public transport if I have not collected my event tickets yet?

Patrons must be able to present a valid event day ticket to be entitled to the free public transport.  Patrons who choose to collect their tickets at the venue on an event day will only be entitled to a free return journey on public transport.


How do I apply for coach parking?

Coach operators MUST apply for a parking permit as there is limited capacity in designated on-street parking zones for coaches. Visit the coach parking section of our Getting Here page for more information. 

Tickets for all events held at The Gabba should only be purchased through Ticketmaster. All questions regarding ticketing should be directed to Ticketmaster.

 

 

Where can I buy tickets for events at The Gabba?

Ticketmaster is the only authorised ticketing agent for events at the venue. The Gabba has no obligation to honour tickets purchased from unauthorised re-sellers such as Viagogo, Ticketmaster Resale, Tickets, Ebay, Gumtree, Tickets Australia, Ticket Merchant, Ticket Blaster, Ticket Bis and Queenoftickets.

 


Can I buy tickets at The Gabba on the event day?

Provided an event is not sold out beforehand, tickets are available for purchase and collection from gate opening times on event days. Ticket offices are located at Gate 1, Gate 2, Gate 4, Gate 5, Gate 7 and Gate 9. Please note some ticket offices may be closed depending on the event.


Are there alcohol-free seating options?

There are unlicensed seating options available via Ticketmaster. Patrons are not permitted to consume any alcohol in these areas.


I have lost my ticket. What should I do?

Keep a record of your transaction and account number to assist staff to quickly handle any query. Contact Ticketmaster on 136 100 before the event. If you lose your tickets on the way to the event, please see staff at any of the ticket offices located at the venue. 


Does my child need a ticket?

Depending on the event you are attending, your child may not need a ticket if they do not occupy a seat. This is up to the discretion of the club or promoter. Please contact The Brisbane LionsThe Brisbane HeatQueensland CricketCricket Australia or The Gabba for more information.


I want a refund on my ticket. What should I do?

Tickets may or may not be eligible for refund, depending on the event. All ticket refunds will need to go through Ticketmaster. Please visit the Ticketmaster Refund page for information on how to apply for a refund. 


I have injured myself and would like to relocate to more accessible seating. What should I do?

Please contact Ticketmaster if you would like to change your original seating location due to medical reasons.


How do I qualify for a concession ticket?

Concession availability and entitlements vary from event to event, depending on the club or promoter. Information about concession tickets will be provided at point of sale on the Ticketmaster website.

Is accessible seating available at The Gabba?

Accessible seating is available at The Gabba and can be purchased through Ticketmaster. Please see the staff at your gate for the best accessible route to your seat.


Are accessible toilets at The Gabba?

Accessible toilets are located throughout The Gabba. Please see the friendly event staff inside the venue to locate the closest accessible toilet to your designated seating location.


Is there wheelchair access to all seating areas?

All designated accessible seating is located without the need to utilise the stairs, or is accessible via lifts. Please see the staff at your gate for the best accessible route to your seat.


Are there accessibility parking or drop off areas at The Gabba?

There is no accessible parking at The Gabba. However, an accessible drop off point is located on Duke Street opposite Gate 5 of The Gabba. Please view the The Gabba Stadium Map for more information.
 

View The Gabba Stadium Map to see the location of our major facilities including transport, first aid, water bubblers, lift access and more.

 


Is there a TAB facility inside The Gabba?

Betting facilities are available on level 2 at section 4 inside The Gabba.


Are there water bubblers inside The Gabba?

Water bubblers are available on level 2 in sections 8, 17 and 37 and on level 4 in sections 48, 65 and 77.


Are there parents’ rooms and baby changing facilities inside The Gabba?

Parents’ rooms are located on level 2 in sections 4, 21 and 38 and baby changing facilities are located on level 4 in sections 46, 50 and 69.


Is cloaking available at The Gabba?

Free cloaking is available at Gate 2, Gate 4, Gate 5 (Gabba Members only), Gate 7 and Gate 9 Match Day Offices. Collection can be made up to 30 minutes post match.  


Do you have somewhere I can go to pray or mediate during events?

A reflection room is located on the level 2 concourse near section 14. It is available for people of all backgrounds and religious beliefs if they would like to pray or meditate.


Do you have ATMs?

There are no ATMs available inside the stadium. All merchandise and catering outlets are equipped with EFTPOS facilities. 


Do you have First Aid facilities?

First Aid facilities are available at Gate 2, Gate 4, Gate 7 and Gate 9.  


Where can I go to collect lost property?

Items left at the stadium on event days can be collected from The Gabba Office at Gate 7 during regular business hours.